Nothing, use it as always! This is perfectly normal and there is nothing wrong with your product; the white dots will melt and smooth in your hands when you use it. The white dots are formed by the Shea Butter in the mixture attracting to itself; you'll see this more often with the Cream because of the higher Shea Butter content in this product. You will also see this more in cooler temperatures; so if you have A/C in your home, or you live in an Igloo, you'll have more white dots to contend with.

In the short, both will keep your beard healthy by moisturizing the skin and conditioning the hair. Cream/Butter is a deep conditioner that highly moisturizes and nourishes the skin and hair. Formulated for beards that have extremely dry, flaky skin at their base, and/or dry, brittle hair. Guys with oily skin on their face should avoid this product as there is a chance it may clog pores and lead to breakouts. The product is of a semi-solid consistency and melts almost instantly in the hands allowing you to really work it into the hairs and skin. Balm has a high wax content in it. This product will help with dry skin, and dry/brittle hair, but will also allow you to shape and style your beard, or smoth out the fly-aways and/or frizzies. Our Balm is a little softer than most allowing ease of use without feeling heavy and/or sticky in the beard, yet still giving you all the hold and control you need for the long day ahead.